Complaints

We do our utmost to give you the best possible service. If nevertheless you have a complaint about our services, we will make every effort to resolve your complaint.

If you want to file a compliant, you can send us an e-mail. Please mention your name, account number, e-mail address and a telephone number.

You can also send a letter to:
NN Investment Partners B.V.
Complaints commission My Pension
Location HP A.03.018
P.O. Box 90470
2509 LL The Hague

Upon receipt of your complaint you will receive an acknowledgment within 5 working days and we will deal with your compliant in close consultation with your pension fund.